Questions about the process?

If you have questions about fees, process of therapy, or what to expect in counseling, please visit our FAQ page.

All new clients are required to schedule directly through our site.

If you’ve read our therapist bios, but you are unsure of which therapist will be best for you, please email hello@lovehealgrow.com or leave a voicemail at 916.572.7412 for help and our intake coordinator will get back to you.

You may also reach out directly to any therapist to schedule a brief phone consultation. Once you’ve decided who to work with, we will direct you back to our site to schedule your first appointment.

All new clients request an appointment through our secure online scheduler.

You will be prompted to select a therapist’s name, and choose an appointment time.

*Please note that all new clients are required to keep a credit card on file to schedule an appointment; this information will be stored securely and your card will only be charged with your permission in the first appointment or if you fail to give proper notice (48 hours) to cancel an appointment.  By scheduling an appointment, you agree to our cancellation policy.

Your therapist is looking forward to meeting you & they will confirm your appointment during their next business day (usually within 24 hours).

Additionally, you will receive a welcome email which will include information to prepare you for your first session as well as a link to complete your first appointment documents.

Please complete the first appointment documents within 48 hours.

You will receive a reminder for your appointment 24 hours prior to the start time which will include a link to the online video session if you are meeting with us online.

Your therapist will have reviewed your completed questionnaire and will be ready to meet you with a smile at the time of your appointment.