Yes!

You have two choices:

Schedule a free consult with a client care assistant through our online scheduler on our contact page.  Our client care assistants can help you choose a therapist.

OR

Contact us at hello@lovehealgrow.com or 916-572-7412 and our client care assistant will get back to you; you are welcome to request being connected directly with a therapist and their contact information will be forwarded to you.

Yes!

Schedule your first session with your chosen therapist on our online scheduler linked on our contact page.

Most clients love that they can self-schedule their first session with their chosen therapist without playing phone tag or having to participate in a sales call with the office manager or therapist.

Yes.

First we recommend sharing your concerns with your current therapist if you are open to doing so.  You may find sharing your concerns helps you and it also helps your therapist with their growth and understanding.

Email hello@lovehealgrow.com with your request and we will transfer you to a different therapist.

Please email hello@lovehealgrow.com and we will help you either get assigned to a different therapist or set up with a second account.

Are you in emotional, mental or relational pain or distress?

Do you want to feel better?

Are you willing to meet regularly, look honestly at your problems, and try out new ways to be in your life or relationships?

If you answered “yes” to these questions, you are probably ready.

Here’s our longer answer: Often times, we put off asking for help for months or years before we finally reach out.  By the time we find ourselves sitting across from a counselor, we might have let our problems get to a point where we are feeling even more hopeless than we were to begin with. It takes a lot of courage to call a therapist and start the work of healing and learning new ways to be.  We think it’s worth it, though; too often we hear the words “I wish I would have come in sooner.”  If you have been putting it off, don’t let this get you down–it’s not too late to start!

We’re looking forward to connecting with you.  Please visit our contact page for information and to schedule an appointment.

All new clients are required to commit to meeting weekly or every-other-week with their therapist.

Deeper work requires 6-12+ months of therapy.  Short term work for smaller concerns requires 3-6 months of therapy.  Therapy for less than 3 months is possible, but often does not lead to longterm change or resolution of symptoms.

Our goal is to help you get where you want to be as quickly as possible, while also setting realistic expectations for this process.  Therapy will always progress faster if you are committed to regular attendance, motivated for change, honest in the therapy room and willing to try new things.

Consistency is key for therapy to be beneficial.  All new clients meet weekly or every-other-week with their therapist.

We charge your card for your first appointment with a new therapist (an “intake session”) the business day prior to your appointment.  If your card is declined, the appointment will be cancelled and you will be invited to update your card and reschedule your appointment.

Follow up appointments with your therapist will be charged the day of your appointment.  The 48 hour cancellation policy applies.

What do I need to know for our online video session?

You will receive an email reminder with your personalized video link the day before the appointment.  Our video conferencing software is secure and HIPAA-compliant.  We use Telehealth by Simple Practice and if you will be using your smartphone or tablet, please download the app prior to your appointment.

Please make sure you are in a private location that allows you to have the same level of concentration and openness you show in our in-person sessions. This may be a room with a closed door, your office is you have privacy at work, or even your car if you prefer.

We’re committed to continuing care and helping you reach your therapy goals.

Can I use my smartphone for the appointment?

Yes. If you plan to use a smartphone, you will be prompted to download an app first, so please log on 15 minutes early to download the app and log in. (Telehealth by SimplePractice if you would like to download ahead of time)

Can my partner and I take the meeting in different locations?

Yes, you can both use the link provided in the email reminder and join the call separately.  We do recommend taking it together from the same location if at all possible.

How do I schedule additional appointments or reschedule appointments I’ve already made?

Please log on to the client portal here:

https://lovehealgrow.clientsecure.me/